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The Employee Satisfaction Revolution: Understanding and Unleashing the Power of a Satisfied Workforce
by:Dr. Patricia Buhler, Jason Scott
FOR TOO LONG, building a company culture around workers and their needs has been the exclusive domain of absurdly wealthy internet companies and quirky Mom and Pop; operations. Meanwhile, for the average business, keeping employees both productive and content has seemed like a worthy, but impractical aim. Those days are over. Today, smart businesses of...
FOR TOO LONG, building a company culture around workers and their needs has been the exclusive domain of absurdly wealthy internet companies and quirky Mom and Pop; operations. Meanwhile, for the average business, keeping employees both productive and content has seemed like a worthy, but impractical aim. Those days are over. Today, smart businesses of all sizes are learning that improving employee satisfaction can lead directly to increased productivity and profits. They know that a revolution is coming and that they must decide whether to lead it-or get left behind. In The Employee Satisfaction Revolution, Patricia Buhler and Jason Scott present an academic argument for building an employee-centered culture. Along the way, they walk us through a real-world case study of a company that has experienced the economic benefits of this practice, making it abundantly clear that modern businesses can't afford not to make employee satisfaction a top priority.
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