We strive to deliver the best value to our customers and ensure complete satisfaction for all our textbook rentals.
You can return your online books for any reason within our refund period – no questions asked.
Every order is available for express shipping, and return shipping is always free.
You'll be happy with the quality of your books (or we'll ship you another one on our dime).
You can extend your rental up to 14 days – at the same cheap daily rental rate.
If you decide to keep the book it will never cost more than the purchase price.
As always, you have access to over 5 million titles. Plus, you can choose from 5 rental periods, so you only pay for what you’ll use. And if you ever run into trouble, our top-notch U.S. based Customer Service team is ready to help by email, chat or phone.
Supplemental materials are not guaranteed for used textbooks or rentals (access codes, DVDs, workbooks).
Selling Results!: The Innovative System for Maximizing Sales by Helping Your Customers Achieve Their Business Goals
“We don't have the luxury of selling the same way we sold five years ago-or even two years ago-and simply doing more of the sameWe must continually evolve and rethink how we sell so that we are not just selling more, but selling better every single year.”-From Chapter 1 In Selling Results! Bill Stinnett, the bestselling author of Think Like Your Customer,...
“We don't have the luxury of selling the same way we sold five years ago-or even two years ago-and simply doing more of the sameWe must continually evolve and rethink how we sell so that we are not just selling more, but selling better every single year.”-From Chapter 1 In Selling Results! Bill Stinnett, the bestselling author of Think Like Your Customer, takes his innovative sales philosophy to the next level by offering a complete sales system based on the belief that the best way to improve your sales results is to focus on helping your customers achieve their desired business results. Stinnett's revolutionary Results-Based Selling method will help you measure, manage, and maximize your sales results by: Increasing Deal Size - Boost the average size of sales transactions and the duration of sales contracts Accelerating Sales Velocity - Shorten your own business development process as well as your customer's buying process Improving Sales Predictability - Increase your closure rate and the accuracy of sales forecasts Using Stinnett's original opportunity scorecard, customer results map, results-based negotiation process, and other powerful tools, you'll improve your effectiveness in: Creating new sales opportunities Determining which deals to invest your time in Reaching and selling to senior executives Building stronger customer relationships Negotiating for maximum profitability Closing more opportunities, faster! Selling Results! is packed with practical advice for putting Stinnett's cutting-edge ideas to use, and includes a 16-point implementation checklist for making the Results-Based Selling method work for you. These concepts, strategies, techniques, and tools can be implemented as a complete system, or individually integrated with whatever processes and infrastructure you already have in place.
Since launching the first textbook rental site in 2006, BookRenter has never wavered from our mission to make education more affordable for all students. Every day, we focus on delivering students the best prices, the most flexible options, and the best service on earth. On March 13, 2012 BookRenter.com, Inc. formally changed its name to Rafter, Inc. We are still the same company and the same people, only our corporate name has changed.