Robert Bacal Items20 textbooks were found
Defusing Hostile Customers Workbook (Third Edition2010): A Self-Instructional Workbook For Public Sector EmployeesRentList Price:$38.95
Perfect Phrases for Setting Performance Goals : Hundreds of Ready-to-Use Goals for Any Performance Plan or ReviewRentList Price:$10.95
Perfect Phrases for Performance Reviews : Hundreds of Ready-to-Use Phrases That Describe Your Employees' PerformanceList Price:$10.95
Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series)List Price:$9.95
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