Terms and conditions of use
It's simple – our customers are the most important aspect of our business, and we are completely committed to keeping each and every customer happy and coming back to us again and again. If for any reason you are not happy with your order, just let us know and we'll do everything we can to make it right. We want to save you money, and we also want you to have a great experience.
Here’s where to find complete information about our policies for use of this service.
5-Star Satisfaction Guarantee
We strive to deliver the best value to our customers and ensure complete satisfaction for all our textbook rentals.
You can return your online books for any reason within 21 days – no questions asked.
- Every order is available for express shipping, and return shipping is always free.
- You’ll be happy with the quality of your books (or we’ll ship you another one on our dime).
You can extend your rental up to 14 days – at the same cheap daily rental rate.
- If you decide to keep the book it will never cost more than the purchase price.
As always, you have access to over 5 million titles. Plus, you can choose from 5 rental periods, so you only pay for what you’ll use. And if you ever run into trouble, our top-notch U.S. based Customer Service team is ready to help by email, chat or phone.
Learn more about our 5-Star Satisfaction Guarantee