We strive to deliver the best value to our customers and ensure complete satisfaction for all our textbook rentals.
You can return your online books for any reason within our refund period – no questions asked.
Every order is available for express shipping, and return shipping is always free.
You'll be happy with the quality of your books (or we'll ship you another one on our dime).
You can extend your rental up to 14 days – at the same cheap daily rental rate.
If you decide to keep the book it will never cost more than the purchase price.
As always, you have access to over 5 million titles. Plus, you can choose from 5 rental periods, so you only pay for what you’ll use. And if you ever run into trouble, our top-notch U.S. based Customer Service team is ready to help by email, chat or phone.
Supplemental materials are not guaranteed for used textbooks or rentals (access codes, DVDs, workbooks).
Iso Meeting the New International
by:Perry L. Johnson
American firms that plan to do business in Europe will need ISO 9000 product certification, the comprehensive quality system standards that have already been adopted by most European nations. This book is a comprehensive guide to ISO 9000 standards and certification, written for the vast majority of American executives and managers who have little or no...
American firms that plan to do business in Europe will need ISO 9000 product certification, the comprehensive quality system standards that have already been adopted by most European nations. This book is a comprehensive guide to ISO 9000 standards and certification, written for the vast majority of American executives and managers who have little or no knowledge of these international standards. Written by one of America's foremost quality and productivity improvement consultants, this book shows how ISO 9000 certification can give US firms a real competitive advantage. The book describes the three basic parts of the ISO 9000 standards - design, manufacturing, and final inspection and test procedures. It targets the 20 most important sections of the standards, including contract review, purchasing, process control, and training, each of which covers a specific aspect of a firm's production system and specifies the required standards. With the addition of case studies describing successful certification efforts, this guide outlines the most cost-effective approach to certification, providing proven techniques that are largely unknown in the United States. It shows why ISO 9000 will eventually take a firm hold in the United States and how adoption of the standards by US businesses will help support global unified quality standards. Already a de facto requirement for doing business in the European Community, ISO 9000 certification will have a profound impact on the way American firms do business overseas now and in the future.
Since launching the first textbook rental site in 2006, BookRenter has never wavered from our mission to make education more affordable for all students. Every day, we focus on delivering students the best prices, the most flexible options, and the best service on earth. On March 13, 2012 BookRenter.com, Inc. formally changed its name to Rafter, Inc. We are still the same company and the same people, only our corporate name has changed.