We strive to deliver the best value to our customers and ensure complete satisfaction for all our textbook rentals.
You can return your online books for any reason within our refund period – no questions asked.
Every order is available for express shipping, and return shipping is always free.
You'll be happy with the quality of your books (or we'll ship you another one on our dime).
You can extend your rental up to 14 days – at the same cheap daily rental rate.
If you decide to keep the book it will never cost more than the purchase price.
As always, you have access to over 5 million titles. Plus, you can choose from 5 rental periods, so you only pay for what you’ll use. And if you ever run into trouble, our top-notch U.S. based Customer Service team is ready to help by email, chat or phone.
Supplemental materials are not guaranteed for used textbooks or rentals (access codes, DVDs, workbooks).
Inside the Giant Machine: An Amazon.com Story
Note: A new edition of this book has been published in March 2011 under the title "Inside the Giant Machine - An Amazon.com Story, second edition", with an ISBN-10: 1456555359 and ISBN-13: 978-1456555351 On Dec. 14, 2009, customers ordered over 9.5 million items worldwide on Amazon, which is a record-breaking 110 items per second. How large a...
Note: A new edition of this book has been published in March 2011 under the title "Inside the Giant Machine - An Amazon.com Story, second edition", with an ISBN-10: 1456555359 and ISBN-13: 978-1456555351 On Dec. 14, 2009, customers ordered over 9.5 million items worldwide on Amazon, which is a record-breaking 110 items per second. How large a machine do you need to process and ship this kind of volume? How efficiently do you need operate it? And what kind of people do you need to keep it going? The author, a former Technologist from Amazon.com writing under a pen name, gives us a vivid, sometime brutal inside scoop on Amazon.com's giant machinery, describing its cold and calculating culture in detail. The story begins in Silicon Valley where we go through author's experiences in the fast moving world of a Hi-Tech start up. Soon thereafter, the author's start-up is acquired and he finds himself looking for a job. He finds one in Seattle, a medley of lush green hills surrounded by snow capped mountains and sparking blue waters. Amazon.com--an Internet company based in Seattle which has taken the stock markets by storm, and has been transforming itself from an online retailer to an eCommerce platform, led by a CEO who is not afraid to act goofy. It begins as a story of a technologist leaving behind his beloved Silicon Valley for Seattle. It unfolds into a moving story capturing Seattle's beauty, its interesting people and culture; and the inside scoop on the dot-com world - both the excitement and joy of innovation, and also the dark side of a culture driven by metrics, including "Cruelty curve", a quota for letting go of a certain number of people every year, a gene pool improving methodology by putting the weakest 10% on a chopping block.
Since launching the first textbook rental site in 2006, BookRenter has never wavered from our mission to make education more affordable for all students. Every day, we focus on delivering students the best prices, the most flexible options, and the best service on earth. On March 13, 2012 BookRenter.com, Inc. formally changed its name to Rafter, Inc. We are still the same company and the same people, only our corporate name has changed.