We strive to deliver the best value to our customers and ensure complete satisfaction for all our textbook rentals.
You can return your online books for any reason within our refund period – no questions asked.
Every order is available for express shipping, and return shipping is always free.
You'll be happy with the quality of your books (or we'll ship you another one on our dime).
You can extend your rental up to 14 days – at the same cheap daily rental rate.
If you decide to keep the book it will never cost more than the purchase price.
As always, you have access to over 5 million titles. Plus, you can choose from 5 rental periods, so you only pay for what you’ll use. And if you ever run into trouble, our top-notch U.S. based Customer Service team is ready to help by email, chat or phone.
Supplemental materials are not guaranteed for used textbooks or rentals (access codes, DVDs, workbooks).
Innovation and Knowledge Management
There are two primary aims of this book: to develop a measure of knowledge management and then to use that measure to determine whether innovation and performance are consequences of effective knowledge management. Knowledge is positioned as a critical resource, with both tangible and intangible attributes and the effective management of knowledge is...
There are two primary aims of this book: to develop a measure of knowledge management and then to use that measure to determine whether innovation and performance are consequences of effective knowledge management. Knowledge is positioned as a critical resource, with both tangible and intangible attributes and the effective management of knowledge is considered a competency that enables a greater level of service to be extracted from other resources. Thus managers need to be able to identify and measure effective knowledge management practices and behaviours in order to enhance the creation of sustainable competitive advantages, such as innovation. Along with specific guidelines for managers, this book also outlines the first ever measure of a knowledge management orientation, which can be used to guide the development of effective knowledge management practices and behaviours. The benefits to managers will come not only from identifying knowledge management practices and behaviours but once identified, practices and behaviours can be developed and nurtured and linked to consequences such as innovation and firm performance
Since launching the first textbook rental site in 2006, BookRenter has never wavered from our mission to make education more affordable for all students. Every day, we focus on delivering students the best prices, the most flexible options, and the best service on earth. On March 13, 2012 BookRenter.com, Inc. formally changed its name to Rafter, Inc. We are still the same company and the same people, only our corporate name has changed.