We strive to deliver the best value to our customers and ensure complete satisfaction for all our textbook rentals.
You can return your online books for any reason within our refund period – no questions asked.
Every order is available for express shipping, and return shipping is always free.
You'll be happy with the quality of your books (or we'll ship you another one on our dime).
You can extend your rental up to 14 days – at the same cheap daily rental rate.
If you decide to keep the book it will never cost more than the purchase price.
As always, you have access to over 5 million titles. Plus, you can choose from 5 rental periods, so you only pay for what you’ll use. And if you ever run into trouble, our top-notch U.S. based Customer Service team is ready to help by email, chat or phone.
Supplemental materials are not guaranteed for used textbooks or rentals (access codes, DVDs, workbooks).
Improve Your Coaching and Training Skills (Creating Success)
Staff development is a key management responsibility. Good people and good performance -- and hence good development -- are vital to success in a fast-changing and competitive world. Improve Your Coaching and Training Skills contains practical guidelines to help managers develop their staff. Ideal for busy managers who don't have human resources support,...
Staff development is a key management responsibility. Good people and good performance -- and hence good development -- are vital to success in a fast-changing and competitive world. Improve Your Coaching and Training Skills contains practical guidelines to help managers develop their staff. Ideal for busy managers who don't have human resources support, it will help them boost staff effectiveness through coaching and training. Key content includes: why development matters, on-the-job coaching, mentoring, developing a formal training method, conducting a training session, and assessing on-going effectiveness. With tips on using exercises and role-playing in training, Improve Your Coaching and Training Skills is useful to those new to HR as well as hard-pressed managers.
Out of Stock
We're fresh out of that one today.
So sorry. Try back another time as our inventory fluctuates daily.
Since launching the first textbook rental site in 2006, BookRenter has never wavered from our mission to make education more affordable for all students. Every day, we focus on delivering students the best prices, the most flexible options, and the best service on earth. On March 13, 2012 BookRenter.com, Inc. formally changed its name to Rafter, Inc. We are still the same company and the same people, only our corporate name has changed.