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How To Say It From The Heart : Communicating With Those Who Matter Most In Your Personal and Professional Life
"Say what you mean and mean what you say." Advice doesn't get any better than this. But these pure and simple words of wisdom are often devilishly difficult to put into practice. Here's a guide to communication with a vital difference: an emphasis on emotional effectiveness. Jack Griffin, a prominent author in Prentice Hall Press's "How to Say It" series,...
"Say what you mean and mean what you say." Advice doesn't get any better than this. But these pure and simple words of wisdom are often devilishly difficult to put into practice. Here's a guide to communication with a vital difference: an emphasis on emotional effectiveness. Jack Griffin, a prominent author in Prentice Hall Press's "How to Say It" series, believes the key to getting any message across with impact is finding its heartline: the surest route from logic to emotions, from head to heart. Whether the object of conversation is a boss, colleague, lover, spouse, child, parent, friend, or stranger, How To Say It From The Heart opens the way to speaking with conviction, sincerity, and compassion. Among many common yet profoundly personal challenges, chapters cover: apologizing from the heart; expressing heartfelt thanks and appreciation; providing truly constructive criticism--and real encouragement; offering meaningful sympathy and condolence; extending genuine congratulations--without jealousy; welcoming newcomers--whether employees, customers, or neighbors; dealing with emotionally-charged issues, including death.
WHAT'S BONUS TIME?
Normally, new semester rental orders are exactly 125 days.
With “Bonus Time” you can order early and get a FREE extension until 12/19*.
It’s our little way of rewarding you early renters for planning ahead.
But do hurry. The “Bonus Time” offer runs out on 8/8 (11PM PST).
* It can take up to 24 hours for the extension to appear in your account after you receive your textbooks.
Since launching the first textbook rental site in 2006, BookRenter has never wavered from our mission to make education more affordable for all students. Every day, we focus on delivering students the best prices, the most flexible options, and the best service on earth. On March 13, 2012 BookRenter.com, Inc. formally changed its name to Rafter, Inc. We are still the same company and the same people, only our corporate name has changed.