We strive to deliver the best value to our customers and ensure complete satisfaction for all our textbook rentals.
You can return your online books for any reason within our refund period – no questions asked.
Every order is available for express shipping, and return shipping is always free.
You'll be happy with the quality of your books (or we'll ship you another one on our dime).
You can extend your rental up to 14 days – at the same cheap daily rental rate.
If you decide to keep the book it will never cost more than the purchase price.
As always, you have access to over 5 million titles. Plus, you can choose from 5 rental periods, so you only pay for what you’ll use. And if you ever run into trouble, our top-notch U.S. based Customer Service team is ready to help by email, chat or phone.
Supplemental materials are not guaranteed for used textbooks or rentals (access codes, DVDs, workbooks).
Engineering Robust Designs with Six Sigma
by:John X. Wang
"Dr. Wang's work is of the highest caliber. He has the ability to take very complex subjects and to present them very clearly. He makes excellent use of examples throughout the book."--Donald W. Sova, Ph.D., Booz Allen Hamilton"I have not seen a text that provides such broad coverage of the topic. The foremost feature of this is competitive advantage....
"Dr. Wang's work is of the highest caliber. He has the ability to take very complex subjects and to present them very clearly. He makes excellent use of examples throughout the book."--Donald W. Sova, Ph.D., Booz Allen Hamilton"I have not seen a text that provides such broad coverage of the topic. The foremost feature of this is competitive advantage. This product should provide superior utility at a lower cost to both the consumer and to the producer. Competitive advantage is rapidly becoming a necessity to stay in the game."--Jeffrey B. Lynch, Northrop Grumman Corporation"Few, if any, other people have the experience in both quality engineering (Six Sigma) and in product engineering that could match Dr. Wang's. A great deal of the unique value of this book is the integration of ideas from these two disciplines."--Marvin L. Roush, Professor Emeritus, University of Maryland at College ParkLeverage Six Sigma to Transform Product Design and DevelopmentToday's customers demand unprecedented reliability, efficiency, flexibility, and affordability. To deliver products, this robust, quality manufacturing isn't enough; Six Sigma processes must begin in the earliest stages of design. Now, one of the field's leading experts offers the first complete blueprint for implementing Six Sigma product design. John X. Wang has transformed product design at companies ranging from Maytag and Visteon to General Electric. In this book, he illuminates the full spectrum of proven techniques, from Voice-of-Customer (VOC) and Critical-to-Quality (CTQ) to Kano modeling. You'll discover how Six Sigma can bridge critical gaps between research and development, product and process, and how it can help you quickly respond to any change, from new suppliers to emerging customer requirements. Topics covered include Starting out: identifying projects, organizing teams, developing VOC models, formulating CTQ characteristics Creating robust design concepts: principles, practical techniques, and engineering parameters Kano modeling: delighting customers and responding to their evolving requirements QFD: building a "house of quality" that reflects both spoken and unspoken customer needs Failure Mode and Effect Analysis (FMEA): preventing failures, mitigating risks Minimizing lifecycle cost through effective tolerance design Designing in long-term reliabilityIf you're an engineer, manager, or quality professional who's ready to drive breakthrough improvements in product design and development, Dr. John X. Wang will guide you, every step of the way, to success.
Out of Stock
We're fresh out of that one today.
So sorry. Try back another time as our inventory fluctuates daily.
Since launching the first textbook rental site in 2006, BookRenter has never wavered from our mission to make education more affordable for all students. Every day, we focus on delivering students the best prices, the most flexible options, and the best service on earth. On March 13, 2012 BookRenter.com, Inc. formally changed its name to Rafter, Inc. We are still the same company and the same people, only our corporate name has changed.