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Conflict and Resolution, Second Edition, provides students with a working knowledge of the major forms of dispute resolution. Through the use of hands-on exercises and role-playing scenarios, theory is put into practice allowing students to translate lessons learned into true to life situations. This newly revised text offers the following: Provides an...
Conflict and Resolution, Second Edition, provides students with a working knowledge of the major forms of dispute resolution. Through the use of hands-on exercises and role-playing scenarios, theory is put into practice allowing students to translate lessons learned into true to life situations. This newly revised text offers the following: Provides an overview of negotiation, mediation, and arbitration in a short, accessible book; Well-designed pedagogy for the paralegal students, including chapter summaries and exercises designed to engage students in application of what they have learned; Includes role-plays to allow students to experience how the theories of dispute resolution are used in practice; Ethical issues thoroughly covered. The Second Edition offers: An even clearer presentation of the three major approaches to mediation: facilitative, evaluative, and transformative; Online negotiation and mediation will be included; New topics including restorative justice and victim-offender mediation; Expanded materials on arbitration; Chapter on Conflict has been expanded to include different conflict styles.
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