We strive to deliver the best value to our customers and ensure complete satisfaction for all our textbook rentals.
You can return your online books for any reason within our refund period – no questions asked.
Every order is available for express shipping, and return shipping is always free.
You'll be happy with the quality of your books (or we'll ship you another one on our dime).
You can extend your rental up to 14 days – at the same cheap daily rental rate.
If you decide to keep the book it will never cost more than the purchase price.
As always, you have access to over 5 million titles. Plus, you can choose from 5 rental periods, so you only pay for what you’ll use. And if you ever run into trouble, our top-notch U.S. based Customer Service team is ready to help by email, chat or phone.
Supplemental materials are not guaranteed for used textbooks or rentals (access codes, DVDs, workbooks).
ASQ Education School Self-Assessment Guide to Performance Excellence
by:LaBonte, Peter G., ASQ
The self-assessment guide is adapted from the internationally recognized Malcolm Baldrige National Quality Program s 2009 2010 Education Criteria for Performance Excellence. By using an integrated approach to school performance management, both documents seek: To help you improve your school s performance practices, capabilities, and results; To...
The self-assessment guide is adapted from the internationally recognized Malcolm Baldrige National Quality Program s 2009 2010 Education Criteria for Performance Excellence. By using an integrated approach to school performance management, both documents seek: To help you improve your school s performance practices, capabilities, and results; To facilitate communication and sharing within your own school as well as among other schools and organizations; and To serve as a working tool for understanding and improving your school s performance and for guiding planning and opportunities for learning. This guide helps you evaluate the systems and processes within your school or school district. Complementary to accreditation and state reporting requirements, it takes a next step and focuses you on a systems perspective, helping you to align and improve your processes, with the primary focus on learning. Using this self-assessment guide, you are developing levels of understanding within a framework of excellence based on high standards used by organizations recognized as high performers. The School Self-Assessment Guide to Performance Excellence has been used in many ways in schools of education, state-wide, and as a district-wide improvement effort. Community Consolidated School District 15, Palatine, IL, 2003 Baldrige Award Recipient, disseminated this guide to each school in their district as a tool in the development of goals and action plans for school improvement planning.
Since launching the first textbook rental site in 2006, BookRenter has never wavered from our mission to make education more affordable for all students. Every day, we focus on delivering students the best prices, the most flexible options, and the best service on earth. On March 13, 2012 BookRenter.com, Inc. formally changed its name to Rafter, Inc. We are still the same company and the same people, only our corporate name has changed.