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Our Customers


BookRenter.com's 5-Star Satisfaction Guarantee

We strive to deliver the best value to our customers and ensure complete satisfaction for all our textbook rentals.

  1. You can return your online books for any reason within our refund period – no questions asked.
  2. Every order is available for express shipping, and return shipping is always free.
  3. You'll be happy with the quality of your books (or we'll ship you another one on our dime).
  4. You can extend your rental up to 14 days – at the same cheap daily rental rate.
  5. If you decide to keep the book it will never cost more than the purchase price.

As always, you have access to over 5 million titles. Plus, you can choose from 5 rental periods, so you only pay for what you’ll use. And if you ever run into trouble, our top-notch U.S. based Customer Service team is ready to help by email, chat or phone.

* Free shipping excludes HI, AK and PR.

Returning your books is easy and FREE.

1. Print, 2. Pack, 3. Return
  1. Login to print your pre-paid return shipping label and packing slip.
  2. We recommend keeping the box you received when your order arrived, but you can return your books in any box.
  3. We offer several easy return options — ship via UPS, USPS, or drop off at a local retail store.