We strive to deliver the best value to our customers and ensure complete satisfaction for all our textbook rentals.
You can return your online books for any reason within our refund period – no questions asked.
Every order is available for express shipping, and return shipping is always free.
You'll be happy with the quality of your books (or we'll ship you another one on our dime).
You can extend your rental at any time – at the same cheap daily rental rate.
If you decide to keep the book it will never cost more than the purchase price.
As always, you have access to over 5 million titles. Plus, you can choose from 5 rental periods, so you only pay for what you’ll use. And if you ever run into trouble, our top-notch U.S. based Customer Service team is ready to help by email, chat or phone.
Supplemental materials are not guaranteed for used textbooks or rentals (access codes, DVDs, workbooks).
The Employee Satisfaction Revolution: Understanding and Unleashing the Power of a Satisfied Workforce
by:Dr. Patricia Buhler, Jason Scott
FOR TOO LONG, building a company culture around workers and their needs has been the exclusive domain of absurdly wealthy internet companies and quirky Mom and Pop; operations. Meanwhile, for the average business, keeping employees both productive and content has seemed like a worthy, but impractical aim. Those days are over. Today, smart businesses of...
FOR TOO LONG, building a company culture around workers and their needs has been the exclusive domain of absurdly wealthy internet companies and quirky Mom and Pop; operations. Meanwhile, for the average business, keeping employees both productive and content has seemed like a worthy, but impractical aim. Those days are over. Today, smart businesses of all sizes are learning that improving employee satisfaction can lead directly to increased productivity and profits. They know that a revolution is coming and that they must decide whether to lead it-or get left behind. In The Employee Satisfaction Revolution, Patricia Buhler and Jason Scott present an academic argument for building an employee-centered culture. Along the way, they walk us through a real-world case study of a company that has experienced the economic benefits of this practice, making it abundantly clear that modern businesses can't afford not to make employee satisfaction a top priority.
Out of Stock
We're fresh out of that one today.
So sorry. Try back another time as our inventory fluctuates daily.
Since launching the first textbook rental site in 2006, BookRenter has never wavered from our mission to make education more affordable for all students. Every day, we focus on delivering students the best prices, the most flexible options, and the best service on earth. On March 13, 2012 BookRenter.com, Inc. formally changed its name to Rafter, Inc. We are still the same company and the same people, only our corporate name has changed.