We strive to deliver the best value to our customers and ensure complete satisfaction for all our textbook rentals.
You can return your online books for any reason within our refund period – no questions asked.
Every order is available for express shipping, and return shipping is always free.
You'll be happy with the quality of your books (or we'll ship you another one on our dime).
You can extend your rental at any time – at the same cheap daily rental rate.
If you decide to keep the book it will never cost more than the purchase price.
As always, you have access to over 5 million titles. Plus, you can choose from 5 rental periods, so you only pay for what you’ll use. And if you ever run into trouble, our top-notch U.S. based Customer Service team is ready to help by email, chat or phone.
Supplemental materials are not guaranteed for used textbooks or rentals (access codes, DVDs, workbooks).
Reading the Hidden Communications Around You: A Guide to Reading Body Language in the Workplace
by:Dr. Anne E. Beall
How well do you read the body language of the people around you? Researchers estimate that nonverbal communication comprises between 60 and 93 percent of all communication. How much are you missing? In Reading Hidden Communications Around You, author Anne Beall shares her approach to reading individuals in the workplace. Beall describes an easy,...
How well do you read the body language of the people around you? Researchers estimate that nonverbal communication comprises between 60 and 93 percent of all communication. How much are you missing? In Reading Hidden Communications Around You, author Anne Beall shares her approach to reading individuals in the workplace. Beall describes an easy, intuitive way to interpret body language called PERCEIVE™, a technique Beall developed after an exhaustive review of relevant academic studies conducted in the fields of psychology, anthropology, and communication. PERCEIVE™ can be used to identify receptivity, like, dislike, discomfort, stress, deception and emotions. It can also be used for impression management to increase perceptions of credibility, trustworthiness and likeability in the workplace. Beall provides insight into the major aspects of nonverbal communication, including facial expressions, physical contact, eyes, gestures and voice, as well as proximity and relative orientation, which are the foundation of body language. With real-life examples and photos, Reading Hidden Communications Around You helps you observe nonverbal behavior, use the PERCEIVE™ method to read people's reactions and emotions, and present an appropriate response for each situation.
Since launching the first textbook rental site in 2006, BookRenter has never wavered from our mission to make education more affordable for all students. Every day, we focus on delivering students the best prices, the most flexible options, and the best service on earth. On March 13, 2012 BookRenter.com, Inc. formally changed its name to Rafter, Inc. We are still the same company and the same people, only our corporate name has changed.