PRIVACY POLICY

This privacy statement covers the website www.bookrenter.com. We provide this notice to explain our online information practices and the options you have regarding the way your information is collected and used. By using this site, you agree to this privacy policy.

BookRenter.com last modified this document on October 17, 2007. If you have any questions for us about this policy, please contact us.

Clickseal

BookRenter.com is a licensee of the TRUSTe Web Privacy Seal Program. TRUSTe is an independent, organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. Because this website wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact BookRenter.com via the contact us page or at 2542 S.Bascom Ave, suite 190, Campbell, CA 95008. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe. TRUSTe will then serve as a liaison with us to resolve your concerns.

Our Commitment

We are completely committed to keeping your personal identity safe. Your information is used to process rentals and assist in providing you with a more personalized online experience. In addition, we may monitor customer traffic patterns and site usage to help us better develop the content, design, and layout of the overall site. We do not sell or otherwise give away our customer information to third parties for their promotional purposes.

Information We Collect

This notice applies to all information collected or submitted on BookRenter.com. On some pages, you can rent products, make requests, and register to receive materials. The types of personal information collected are:

  • Name
  • Shipping Address
  • Billing Address
  • Email Address
  • Age
  • Phone Number
  • Credit/Debit Card Information
  • School Information
  • Demographics
  • Questions and Comments

On some pages, you can submit information about other people. For example, if you want an order sent to someone other than yourself, you will need to submit the recipient's personal information. In this circumstance, the types of personal information collected are:

  • Name
  • Shipping Address

The Way We Use Your Information

When you place an order, we use your personally identifiable information to process and fulfill your order (your name, email and shipping address, and financial information) and to notify you of its status. Occasionally, we may email you about important changes to our website, new services, and special offers. If you would rather not receive this information, please opt out on the Privacy section of the Edit Profile page, which is under the My Account section.

If you talk to us via email at support@bookrenter.com or tikiman@bookrenter.com, or via Live Chat, we may post your comments on our website or on promotional materials. We may also use your information for press related matters. If you wish we not use any part of your information or communication on our website or promotional materials, please notify us of your preference by emailing us at support@bookrenter.com.

We use the information you provide about someone else only to ship and confirm the delivery. We do not share this information with outside parties, except to the extent necessary to complete that order. When Customer Service receives questions over email, they use these email addresses only to reply to customers. Such addresses are not used for any other purposes and are not shared with any third parties for their promotional parties.

Finally, we never use or share the personal information provided to us in ways unrelated to the ones described above without providing you an opportunity to opt out.

Personally Identifiable Information

BookRenter.com uses third parties for the following services: processing credit/debit card payments for services rendered, providing the live chat software and corresponding chat transcripts, and administrating aggregate data. None of these third parties are authorized to use your information for their promotional purposes.

This website contains links to other sites that are not owned or controlled by BookRenter.com. Please be aware that we, BookRenter.com, are not responsible for the privacy practices of such other sites including those of BookRenter.com affiliates.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.

This privacy statement applies only to information collected by this website.

From time to time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). We use this information only to send you prize and promotional items (t-shirts, etc.).

We use a third party service provider to conduct these surveys or contests; that company is prohibited from using our users' personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.

How to Access/Change Your Information

If you need to change your information, visit the Edit Profile page under the My Account section. We safeguard this procedure by requiring password granted access.

Cookies

"Cookies" are small bits of information stored by your browser on your computer's hard drive to store your settings and remember the contents of your shopping cart (i.e. "bag") as you navigate through BookRenter.com. However, our cookies do not contain any personally identifiable information. Most web browsers automatically default to accept cookies. If you don't want to accept cookies, you can modify your Internet browser's settings.

Disclosure to Third Parties

Your personal information is yours and we do not sell, trade, or rent any of it without your permission. If you do not want us to share your personal information with trusted third parties, you can uncheck that option when sending us your information. If you ever change your mind in the future, you can always opt out by changing your preferences on the Edit Profile page under the My Account section.

BookRenter.com, Inc. may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third parties that we collaborate with or engage in the course of business. These statistics do not include any personally identifiable information.

BookRenter.com, Inc. reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, subpoena, court order, or legal process served on our website.

Unsubscribing from Our Email List

You may choose not to receive any additional email correspondence. If you wish to be sent only basic communications regarding your rental status and tracking, you can manage your email preferences by going to the Edit Profile page under the My Account section.

Your Password

We suggest that you keep your password private and avoid disclosing it to any third parties. If others have access to your password, the possibility exists that your personal information could be accessed and compromised.

Customer Protection

When you place orders or access your account information, we use a secure server to protect your information. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

Securing Your Information

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. All servers are protected by firewalls in secure facilities; furthermore, BookRenter.com, Inc. employs the latest version of Secure Socket Layer Technology (SSL) to encrypt your information and help insure that your identity is protected.

Internet Browser

If your web browser does not permit a secure connection, we will not accept your personal information, including credit/debit card numbers. Your browser should display a padlock or key icon in the margin of your web browser when a secure connection is made. In addition, the URL bar at the top of your browser should show the website address preceded by the characters "https" instead of the usual "http." In some browsers, the URL bar will flash green when the secure connection is made.

Changes

By using BookRenter.com, you consent to our collection and use of this information. If we amend our Privacy Policy, we will post the changes on this page so that you are always aware of what information we gather, how we use it, and under what circumstances we disclose it. We suggest that you check this page on occasion to keep up with our most current policies. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.