We strive to deliver the best value to our customers and ensure complete satisfaction for all our textbook rentals.
You can return your online books for any reason within our refund period – no questions asked.
Every order is available for express shipping, and return shipping is always free.
You'll be happy with the quality of your books (or we'll ship you another one on our dime).
You can extend your rental at any time – at the same cheap daily rental rate.
If you decide to keep the book it will never cost more than the purchase price.
As always, you have access to over 5 million titles. Plus, you can choose from 5 rental periods, so you only pay for what you’ll use. And if you ever run into trouble, our top-notch U.S. based Customer Service team is ready to help by email, chat or phone.
Supplemental materials are not guaranteed for used textbooks or rentals (access codes, DVDs, workbooks).
Power Questions: Build Relationships, Win New Business, and Influence Others
by:Andrew Sobel, Jerold Panas
Unlock the power of great questions What do you think most engages a prospective client, or makes a lasting impression on someone you’ve just met? The popular belief is that we win business by being clever and quick on our feet, and that our brilliance — saying just the right thing — is what attracts others. But as Power Questions compellingly...
Unlock the power of great questions What do you think most engages a prospective client, or makes a lasting impression on someone you’ve just met? The popular belief is that we win business by being clever and quick on our feet, and that our brilliance — saying just the right thing — is what attracts others. But as Power Questions compellingly demonstrates, knowing the right question to ask is actually far more important than having a ready answer. Power Questions can immediately help you win more business, deepen your relationships, and connect with people more rapidly than you ever thought possible. It shows you how to use thought-provoking questions to engage prospects and uncover their most pressing issues. It gives you the tools to get inside the heart and mind of anyone you meet. In thirty-five inspiring chapters, you’ll meet a fascinating group of men and women. Through these riveting, real-life stories, you’ll learn exactly how each power question was used and the impact it had. You’ll discover how you can transform your daily conversations — and even someone’s life — through powerful questions that anyone can master. You’ll learn how Steve Jobs asked a single motivating question that led to breakthrough results in developing the Macintosh personal computer. You’ll see how an unasked question cost a major company a huge project bid. Other powerful examples include: The question that stopped an angry executive in his tracks The sales question CEOs expect you to ask, versus the questions they want you to ask The question that can radically refocus any meeting A simple question that helped restore a marriage The penetrating question that can transform the life of a friend or colleague Put these questions to use and you will connect more deeply with your clients, drive quickly to the heart of problems, and unlock your professional and personal influence in unexpected and delightful ways.
Out of Stock
We're fresh out of that one today.
So sorry. Try back another time as our inventory fluctuates daily.
Since launching the first textbook rental site in 2006, BookRenter has never wavered from our mission to make education more affordable for all students. Every day, we focus on delivering students the best prices, the most flexible options, and the best service on earth. On March 13, 2012 BookRenter.com, Inc. formally changed its name to Rafter, Inc. We are still the same company and the same people, only our corporate name has changed.