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A top-selling reference, William Stevenson's Operations Management (ISBN 9780073377841) is now in its 10th edition. It maintains its approachable and relatable format and still covers all the fundamental principles surrounding operations management while applying key concepts to real-world scenarios. The author makes use of case studies and detailed...
A top-selling reference, William Stevenson's Operations Management (ISBN 9780073377841) is now in its 10th edition. It maintains its approachable and relatable format and still covers all the fundamental principles surrounding operations management while applying key concepts to real-world scenarios. The author makes use of case studies and detailed examples to better illustrate topics. Using his 'learning by doing' approach, Stevenson has added questions and exercises, along with solved problems to aid understanding. The book covers an overview of operations management, discussion on competitiveness, strategy, and productivity, forecasting, and product and service design. Thee are sections tackling strategic capacity planning, process selection, facilities layout, and work systems. Location planning and analysis are also discussed in detail, as well as quality control and management. The author discusses supply chain and inventory management, along with aggregate planning, lean operations, scheduling and project management, and the management of waiting lines. Operations Management (ISBN 9780073377841) was written by William Stevenson, a respectable professor at Rochester Institute of Technology's College of Business. He specializes in management science, operations and production management, quality concepts and applications. He has authored a number of books on statistics and management science, and has written articles for various academic publications. He is a consultant for the New York State Regents External Degree program. Stevenson has a bachelor's degree in industrial engineering and a PhD and MBA in production and operations management, all from Syracuse University. His latest edition of Operations Management is targeted to business students, especially those specializing in operations research and production management.
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