We strive to deliver the best value to our customers and ensure complete satisfaction for all our textbook rentals.
You can return your online books for any reason within our refund period – no questions asked.
Every order is available for express shipping, and return shipping is always free.
You'll be happy with the quality of your books (or we'll ship you another one on our dime).
You can extend your rental at any time – at the same cheap daily rental rate.
If you decide to keep the book it will never cost more than the purchase price.
As always, you have access to over 5 million titles. Plus, you can choose from 5 rental periods, so you only pay for what you’ll use. And if you ever run into trouble, our top-notch U.S. based Customer Service team is ready to help by email, chat or phone.
Supplemental materials are not guaranteed for used textbooks or rentals (access codes, DVDs, workbooks).
Management : Leading & Collaborating in the Competitive World
by:Thomas Bateman, Scott Snell
Management : Leading & Collaborating in the Competitive World is a highly effective book on teaching readers the basic concepts of management. Bateman and Snell discuss basic and traditional management functions, namely, planning, organization, leadership, and control, while modernizing different concepts like strategic value, employee or people...
Management : Leading & Collaborating in the Competitive World is a highly effective book on teaching readers the basic concepts of management. Bateman and Snell discuss basic and traditional management functions, namely, planning, organization, leadership, and control, while modernizing different concepts like strategic value, employee or people mobilization, learning, and coping with the changing world. The book focuses on results and lays down 5 important kinds of performance that dictate whether an organization will succeed against, lose to, or be in the same level as the competition. These aspects include cost, speed, quality, service, and innovation. Success in these dimensions will ensure competitive edge against competition, as well as guarantee customer satisfaction. Bateman and Snell also emphasize the importance of teamwork and of people working to gain competitive advantage over other organizations. Management: Leading & Collaborating in the Competitive World (ISBN 9780078137242) discusses topics like the evolution of management, the internal and external environment of organizations, managerial decision making, as well as delivering strategic value. There are chapters on international management and entrepreneurship, as well as on organizational structure and how to manage human resource. The book explains how mobilizing people involves leadership, motivation, teamwork and communication, as well as how important managerial control is in managing change. This edition of the market-leading series provides useful inserts like The Caux Round Table Principles of Ethics, Managing Our Natural Environment, Information for Entrepreneurs, and Operations Management in the New Economy. It likewise features excellent illustrations and photos that help students better appreciate the concepts presented. Each chapter follows the authors' results-oriented framework.
Since launching the first textbook rental site in 2006, BookRenter has never wavered from our mission to make education more affordable for all students. Every day, we focus on delivering students the best prices, the most flexible options, and the best service on earth. On March 13, 2012 BookRenter.com, Inc. formally changed its name to Rafter, Inc. We are still the same company and the same people, only our corporate name has changed.