We strive to deliver the best value to our customers and ensure complete satisfaction for all our textbook rentals.
You can return your online books for any reason within our refund period – no questions asked.
Every order is available for express shipping, and return shipping is always free.
You'll be happy with the quality of your books (or we'll ship you another one on our dime).
You can extend your rental at any time – at the same cheap daily rental rate.
If you decide to keep the book it will never cost more than the purchase price.
As always, you have access to over 5 million titles. Plus, you can choose from 5 rental periods, so you only pay for what you’ll use. And if you ever run into trouble, our top-notch U.S. based Customer Service team is ready to help by email, chat or phone.
Supplemental materials are not guaranteed for used textbooks or rentals (access codes, DVDs, workbooks).
How to Deal with Emotionally Explosive People
by:Albert J. Bernstein
In his international bestseller, Dinosaur Brains, psychologist Albert J. Bernstein told readers how to deal with difficult people at work. Now, in a groundbreaking new book, Bernstein tackles a more serious problem that profoundly affects the lives of millions of people: walking time bombs. How do you help a friend who explodes into panic attacks? What do...
In his international bestseller, Dinosaur Brains, psychologist Albert J. Bernstein told readers how to deal with difficult people at work. Now, in a groundbreaking new book, Bernstein tackles a more serious problem that profoundly affects the lives of millions of people: walking time bombs. How do you help a friend who explodes into panic attacks? What do you say when a depressed family member bursts into tears? How do you protect yourself when a stranger blows up in your face? Too often, our choices make matters worse. But it isn't our fault. All that we feel, and much of what we hear directs us to defend the fearful, comfort the sad, and talk sense to the angry, regardless of the utter futility of these well-meaning actions. Moment to moment, people with mental disorders stand at the crossroads between getting better and getting worse. For disorders to heal, medicine, psychotherapy, the encouragement of friends, and the kindness of strangers must all point explosive people toward a single direction. People with anxiety disorders must turn and face their fear rather than running away Depressed people cannot wait to feel better to do the things that will make them feel better Angry people have to recognize that anger is something they do, not a reaction to what is done to them Reaching these goals sometimes requires stunning feats of mind over matter. In How to Deal with Emotionally Explosive People, Dr. Bernstein demonstrates, step by step, how to do them.
Since launching the first textbook rental site in 2006, BookRenter has never wavered from our mission to make education more affordable for all students. Every day, we focus on delivering students the best prices, the most flexible options, and the best service on earth. On March 13, 2012 BookRenter.com, Inc. formally changed its name to Rafter, Inc. We are still the same company and the same people, only our corporate name has changed.