We strive to deliver the best value to our customers and ensure complete satisfaction for all our textbook rentals.
You can return your online books for any reason within our refund period – no questions asked.
Every order is available for express shipping, and return shipping is always free.
You'll be happy with the quality of your books (or we'll ship you another one on our dime).
You can extend your rental at any time – at the same cheap daily rental rate.
If you decide to keep the book it will never cost more than the purchase price.
As always, you have access to over 5 million titles. Plus, you can choose from 5 rental periods, so you only pay for what you’ll use. And if you ever run into trouble, our top-notch U.S. based Customer Service team is ready to help by email, chat or phone.
Supplemental materials are not guaranteed for used textbooks or rentals (access codes, DVDs, workbooks).
Holding Government Bureaucracies Accountable, Third Edition
The growth in power of government bureaucracies is one of the more profound developments of 20th-century society. Bureaucracies impact the quality of life of every person in this country and many millions outside American borders. The president, governors, mayors, legislators, judges, and the public now are increasingly concerned with how bureaucracies...
The growth in power of government bureaucracies is one of the more profound developments of 20th-century society. Bureaucracies impact the quality of life of every person in this country and many millions outside American borders. The president, governors, mayors, legislators, judges, and the public now are increasingly concerned with how bureaucracies are using their power, and accountability is at the heart of these concerns. For what and to whom are bureaucracies accountable? This acclaimed text examines these questions, primarily in the context of the federal bureaucracy.Building upon the second edition of the text, Rosen updated the entire work to incorporate significant subsequent developments. Among the most important are the Chief Financial Officer Act of 1990, the Government Performance and Results Act of 1993, and the Government Management Reform Act of 1994. These three laws, with the Clinton administration's National Performance Review initiative, could substantially improve performance and accountability. The text clearly and systematically examines issues of accountability that are of concern to students and researchers as well as policymakers in the area of public administration.
Since launching the first textbook rental site in 2006, BookRenter has never wavered from our mission to make education more affordable for all students. Every day, we focus on delivering students the best prices, the most flexible options, and the best service on earth. On March 13, 2012 BookRenter.com, Inc. formally changed its name to Rafter, Inc. We are still the same company and the same people, only our corporate name has changed.