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Customer Service Textbooks

The Ten Demandments: Rules to Live By in the Age of the Demanding Customer
- ISBN: 9780071427357 / 007142735X
- Author(s):
  Kelly Mooney, Laura Bergheim
- Edition: 1
- Binding: Paperback Textbook
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401 Killer Marketing Tactics to Maximize Profits, Increase Sales and Stomp Your Competition
- ISBN: 9780071441377 / 0071441379
- Author(s):
  Tom Feltenstein
- Edition: 1
- Binding: Paperback Textbook
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Think Like Your Customer: A Winning Strategy to Maximize Sales by Understanding and Influencing How and Why Your Customers Buy
- ISBN: 9780071441889 / 0071441883
- Author(s):
  Bill Stinnett
- Edition: 1
- Binding: Paperback Textbook
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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series)
- ISBN: 9780071444538 / 007144453X
- Author(s):
  Robert Bacal
- Edition: 1
- Binding: Paperback Textbook
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Strategic Database Marketing: The Masterplan for Starting and Managing a Profitable, Customer-Based Marketing Program
- ISBN: 9780071457507 / 007145750X
- Author(s):
  Arthur Hughes
- Edition: 3
- Binding: Hardcover Textbook
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The Outside-In Corporation: How to Build a Customer-centric Organization fro Breakthrough Results
- ISBN: 9780071459310 / 0071459316
- Author(s):
  Barbara Bund
- Edition: 1
- Binding: Hardcover Textbook
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Make Winning a Habit: 20 Best Practices of the World's Greatest Sales Forces
- ISBN: 9780071465021 / 0071465022
- Author(s):
  Rick Page
- Edition: 1
- Binding: Hardcover Textbook
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Instant Leads (Instant Success Series)
- ISBN: 9780071466639 / 0071466630
- Author(s):
  Bradley Sugars, Brad Sugars
- Edition: 1
- Binding: Paperback Textbook
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Instant Repeat Business (Instant Success Series)
- ISBN: 9780071466660 / 0071466665
- Author(s):
  Bradley Sugars, Brad Sugars
- Edition: 1
- Binding: Paperback Textbook
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Instant Referrals
- ISBN: 9780071466677 / 0071466673
- Author(s):
  Bradley Sugars, Brad Sugars
- Edition: 1
- Binding: Paperback Textbook
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Since launching the first textbook rental site in 2006, BookRenter has never wavered from our mission to make education more affordable for all students. Every day, we focus on delivering students the best prices, the most flexible options, and the best service on earth. On March 13, 2012 BookRenter.com, Inc. formally changed its name to Rafter, Inc. We are still the same company and the same people, only our corporate name has changed.