We strive to deliver the best value to our customers and ensure complete satisfaction for all our textbook rentals.
You can return your online books for any reason within our refund period – no questions asked.
Every order is available for express shipping, and return shipping is always free.
You'll be happy with the quality of your books (or we'll ship you another one on our dime).
You can extend your rental up to 14 days – at the same cheap daily rental rate.
If you decide to keep the book it will never cost more than the purchase price.
As always, you have access to over 5 million titles. Plus, you can choose from 5 rental periods, so you only pay for what you’ll use. And if you ever run into trouble, our top-notch U.S. based Customer Service team is ready to help by email, chat or phone.
Supplemental materials are not guaranteed for used textbooks or rentals (access codes, DVDs, workbooks).
Be More Assertive (Teach Yourself)
by:Hayman, Suzie Hayman
Is this the right book for me?- do you lack the confidence to say no? - do you feel that people sometimes take you for granted? - would you like strategies that will help you communicate your needs openly and calmly?Teach yourself Assertiveness will help you if you're struggling to make yourself heard. It will show you how becoming more assertive can...
Is this the right book for me?- do you lack the confidence to say no? - do you feel that people sometimes take you for granted? - would you like strategies that will help you communicate your needs openly and calmly?Teach yourself Assertiveness will help you if you're struggling to make yourself heard. It will show you how becoming more assertive can change every part of your life for the better, and give you techniques and strategies to make assertive behaviour a part of your life. You will learn how to give and receive criticism, make and receive compliments, cope with anger, fear and, most importantly, to say 'no' without feeling guilty. Be More Assertive includes:Chapter 1: Do you want to be assertive? Chapter 2: The tactics we use to get along Chapter 3: Knowing your rights Chapter 4: Responsibilities Chapter 5: Beliefs and values Chapter 6: Becoming assertive Chapter 7: Accepting and giving criticism Chapter 8: Accepting and giving compliments Chapter 9: Saying no Chapter 10: Getting caught Chapter 11: Anger and other feelings Chapter 12: Changing others by changing yourself Teach Yourself methods: Not got much time? One, five and ten-minute introductions to key principles to get you started. Author insights Lots of instant help with common problems and quick tips for success, based on the author's many years of experience. Test yourself Tests in the book and online to keep track of your progress. Extend your knowledge Extra online articles to give you a richer understanding of the subject. Five things to remember Quick refreshers to help you remember the key facts. Try this Innovative exercises illustrate what you've learnt and how to use it.
Since launching the first textbook rental site in 2006, BookRenter has never wavered from our mission to make education more affordable for all students. Every day, we focus on delivering students the best prices, the most flexible options, and the best service on earth. On March 13, 2012 BookRenter.com, Inc. formally changed its name to Rafter, Inc. We are still the same company and the same people, only our corporate name has changed.